Reservations

  • A deposit of 40% of the total safari cost is required to secure Client’s reservations at the time of booking confirmation and the balance payable at or before safari starts.
  • A deposit of 50% of total safari cost for Kenya and Tanzania combined safaris is required at the time of booking confirmation and the balance payable at or before safari starts.
  • Clients may also choose to pay full safari amount at booking confirmation if they prefer.
  • Clients may also pay on-line or locally by Credit / Debit Card through our secured online link at no extra cost – VISA, MasterCard and American Express are accepted.
  • Bank/Wire transfer payments shall include bank charges from client’s end.

Safari cancellation policy

Any safari deposit paid shall be refunded to the client less the cost of cancellation fees levied by hotels and administrative costs as below;

More than 40 days:
full refund less 5% administration fee

14-40 days:
20% of the tour price

6-14 days:
30% of the tour price

Less than 5 days and no show:
no refunds

Where client pays deposit and wishes to cancel the safari as indicated above, please note that the refund to the client will be done within 30 days after cancellation of the safari.

Safari price includes

All expenses in respect of safari vehicle, tour driver-guide, meals while on safari as indicated on itinerary, and entrance fees to National Parks and Game Reserves.

Safari Transport

  • Safari minivans with pop-up top and 4×4 Land Cruiser Jeeps with pop-up top ideal for game viewing and photography will be provided depending on the safari itinerary or program and number of tour/excursion participants.
  • The Company reserves the right to employ the services of same standard sub-contractors.
  • Knowledgeable English speaking Professional tour driver-guides are provided. Other language (German, French, Italian and Spanish) speaking tour driver-guides are provided.

Safari accommodation

Accommodation is based on two persons sharing in a Twin/Double Room/Tent. Single Rooms are provided at an additional (Single Room Supplement) cost. Hotel /Lodges/Tented Camps are named as an indication of category and rooms may be reserved at similar standard Hotels/Lodges/Tented Camps. In this case, Client’s shall be notified on their safari accommodation in advance.

Alteration to tours

  • The Company reserves the right to alter arrangements or cancel the operation of a scheduled tour should conditions necessitate.
  • The Company also reserves the right to decline to accept or retain any person as a member of any tour at anytime, in which case an equitable amount will be refunded.

Prices

Prices are based on tariffs and other costs prevailing at the time of printing and are subject to change without notice.

Liability

  • The company and its agents act only as agents of the tours, transport, etc. and shall not be liable for injury, delays, loss or damage in any manner.
  • The company liability to passengers carried in its own vehicle is governed by the laws of the country in which the tour takes place and no other country.
  • All claims are subject to the jurisdiction of the courts of the country in which the actions arises.
  • The company reserves the right to employ subcontractors for all or part of the services.
  • The company shall not be held responsible for any loss or damages to Client’s luggages.